Contact & FAQ
Start with a short, confidential conversation
You do not need to know which package is suitable. Tell us where practical support is becoming difficult, and we will confirm whether DaSii Zürich is an appropriate next step. DaSii Zürich is currently a founder-led service. Sergei Kuzmitch remains your personal point of contact—from the first conversation through ongoing coordination.
Contact details
- Telephone / WhatsApp: +41 78 206 13 79
- Base: 8041 Zürich
- Languages: German and English
- Appointments: Monday to Saturday by arrangement
- Normal response: within four business hours
- Not an emergency service
Appointments by arrangement, Monday to Saturday. We normally respond within four business hours. DaSii Zürich is not an emergency service.
Send an enquiry
Frequently asked questions
Is DaSii Zürich a Spitex or nursing service?
No. DaSii Zürich provides non-medical practical assistance and household coordination. It does not provide nursing, personal hygiene, medication management or medical monitoring.
Who can contact you?
An older adult may contact us directly, or a family member may make the first enquiry. The older client's wishes and consent remain central to any ongoing service.
Will family members receive reports?
Only when the older client has authorised what may be shared and with whom. The exact format and frequency are included in the written service plan.
Can you attend medical appointments?
We may provide practical accompaniment and help with logistics. We do not interpret medical advice or make healthcare decisions. Information is shared only with permission.
Can you manage bills or bank accounts?
We may help organise ordinary household paperwork, but we do not provide financial advice or unrestricted money management. Any payment assistance requires a separate written, limited process.
Do you provide transport?
Transport may be arranged by taxi, public transport or, where agreed and appropriately insured, by private vehicle. The method and cost are confirmed beforehand.
Do you offer emergency or overnight assistance?
No. DaSii Zürich is not an emergency or 24-hour response service. In an emergency, call 144 or the appropriate emergency service.
Which areas do you serve?
The service is based in 8041 Zürich and generally covers locations reachable within approximately 60 minutes. Availability and travel charges are confirmed before booking.
Why is the Family Planning Consultation CHF 50?
It is a focused 30-minute session used to map the situation, identify appropriate boundaries and recommend the next step. The CHF 50 is credited against the first monthly package when you proceed within 14 days.
Can I cancel?
The final client agreement will specify cancellation and notice terms. Pilot packages should initially renew monthly after the first three-month period.